Contact Synergy
You can contact Synergy in the following ways:
|
Postal Address |
GPO Box 852, Hobart TAS 7001 |
|
Administration Centre |
Level 1, 27 Elizabeth Street, Hobart TAS 7000 |
|
Client Service Centre |
1800 245 636
|
|
Facsimile |
1300 309 422 |
At Synergy, we welcome feedback from our clients so please let us know if you believe
we have made an error or if our service doesn't meet your expectations. Synergy
has an established procedure for dealing with member enquiries and complaints. Enquiries
and complaints should be made to the Enquiries and Complaints Officer who can be
contacted by phoning
1800 245 636
or by writing to:
Enquiries and Complaints Officer
Synergy Capital Management Limited
GPO Box 852
Hobart TAS 7001.
If you are dissatisfied with Synergy's resolution or handling of your complaint,
you have the right to lodge a complaint about the decision with the Superannuation Complaints Tribunal (SCT). The
SCT is an independent body set up by the Commonwealth Government to help members
or dependants resolve superannuation complaints. You may contact the SCT on 1300 884 114.
You may also contact us online by filling out the form provided below. Alternatively,
our latest
Product Disclosure Statements are available for you to order.
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